1. Shipping cost will be are borne by the customer. Free shipping will be given to Malaysia address with min purchase of RM150.
  2. Fitscarf&Co ship all orders made before 1pm, Monday – Friday (except public holidays) on the same day via Pos Laju (Malaysia) or GDex. Paid orders made after 1pm will be delivered the following working day.
  3. Pos Laju and GDex makes deliveries Monday – Saturday, excluding the first Saturday of every month and local public holidays (Malaysia).
  4. Once the Dispatch Confirmation is emailed to you, your products are under the responsibility of our third party postal service providers (Pos Laju or GDex) and Fitscarf&Co shall not be responsible for lost parcel in post if proof of postage is supplied. Any claim will have to be made with our third party postal service providers and we will make reasonable effort to assist in compensation claims (if any).
  5. For all international orders, any customs or import or / and excise duties charged once the parcel reaches its destination country (if any) must be paid for by the recipient of the parcel.
  6. All unclaimed and uncollected parcels are forfeited 30 days after a notification email is sent.