We will accept items exchanges provided it meets the following guidelines:

  1. You can exchange within 7 working days upon receipt of purchased. Please notify us via whatsapp +60173117674 within this period for an exchange.
  2. We only accept exchanges for different size/colour (if available in stock) or other products with equivalent or lower price.
  3. Returns that are damaged, soiled, washed, marked or altered may not be accepted.
  4. Sale/promotion items and items bought using discount coupons are final, non-returnable, non-exchangeable, non-refundable.
  5. We do not refund on sale/promotion items and reserve the right to refuse multiple returns at different times from one order.
  6. You will need to ship back item to Fitscarf&Co. Address is provided below.
  7. All shipping cost (Malaysia & other countries) are borne by the customer and we will not be held liable until your item reaches us.
  8. Upon receipt of item and shipping fees for replacement, we will ship back exchange item to you within 7 working days.
  9. The shipping rates for replacement  are as follows :

MALAYSIA (Peninsular): RM8 | MALAYSIA (Sabah&Sarawak): RM12 |

SG: SGD13 | ASIA: USD15 | EU/USA/CA: USD25 | AUS/NZ: USD25 | MIDDLE EAST: USD25 |

Others: USD37

Fitscarf&Co Address:

Fitscarf&Co
11-2 Jalan AU 1A/4B,
Keramat Permai Business Center,
54200 Kuala Lumpur,
Malaysia
Phone: +60173117674